Shipping Information
Free delivery available on any product worth over $100.
Shipping Options Overview
At Cellify, we’re dedicated to making your experience as smooth as possible from browsing to unboxing! We offer fast, secure, and reliable shipping options for all orders of refurbished iPhones and iPads. Plus, enjoy free shipping on every order over $100 Australia-wide.
1. Order and Choose Your Device
2. Receive Your Order Confirmation
3. Track and Await Your Delivery
|
Standard Delivery Cost |
|
|---|---|
| Orders over $100 Order anytime: |
FREE |
| Orders under $100 Order anytime: |
$5 |
1 - 2 Days Order Handling Time
1 - 3 Days Shipping Time
Once dispatched, your order should arrive within 1 - 3 business days via Australia Post. If you experience any delays or issues, feel free to email us and we’ll assist you promptly.
5 - 7 Days Outside Metro Areas
If you’re located outside metro areas or in regional locations, delivery may take up to 7 business days.
FAQs
Yes, Cellify offers free shipping on all orders over $100 within Australia. No codes or special steps needed!
If your order hasn’t arrived, please check your tracking link first. If you’re still unsure, reach out to us at support@cellify.com.au with your order number and we’ll help locate it.
Once we receive your return, we aim to process it within 2 business days. We’ll update you via email as soon as it’s done.
Yes! You have 30 days for a change-of-mind return on phones, tablets, computers and watches. Devices must be in their original condition, unlocked and sent back with our provided return label.
All refurbished devices come with a 12-month warranty from Cellify, covering major faults and ensuring your purchase is protected.
